Refund policy

Change of Mind

We accept change-of-mind returns within 30 days of delivery provided:

  • The item is unused.
  • It’s in its original condition.
  • All packaging is included.
  • It hasn’t been damaged.

Customers are responsible for return postage costs unless the product is faulty.

Faulty Products

If your product arrives faulty or damaged:

Contact us within 7 days of receiving your order with photos.

We’ll arrange:

  • A replacement, or
  • A refund

at no additional cost.

 

Please email us at hello@trickntreat.shop with your order details to begin the returns process.